Claims Manager, Group Medical (Broker Firm)

Posted 11 April 2023
Salary HKD450000 - HKD650000 per annum
LocationHong Kong
Job type Permanent
DisciplineInsurance & Insuretech
ContactAbbie Cheng

Job description

Company Overview

Our client, a multinatinal company in Hong Kong, is hiring a Claims Manager to support their new business strategy. Interested parties with proven claims experience are encouraged to apply.

Key Responsibilities
  • Manage the claims department, including supervising team members and ensuring customer service meets company standards.
  • Develop and train team members through performance appraisals, proper planning, and monitoring.
  • Act as an escalation point for problem cases and negotiate with insurers on behalf of clients.
  • Improve claims-related workflows and communicate with other offices to share best practices.
  • Liaise regularly with management and other managers for support and to provide feedback.

  • Minimum 5 years of Claims experience, Health claims knowledge will be a plus
  • Proficient in written and spoken English and Chinese
  • Strong analytical and problem solving, self-motivated, excellent interpersonal and communication skills
  • Ability to be multi-task and work under pressure

To apply online, please click on the link. Alternatively, for a confidential discussion please contact Abbie Cheng at + 852 3653 5151 or send your resume to All information collected will be kept in strict confidence and will be used for recruitment purposes only.