Job description
About the Company
Oue client is a global organization with a strong presence across multiple regions, dedicated to delivering high‑quality products and services to our customers. Our team values operational excellence, customer satisfaction, and continuous improvement in supply chain and logistics processes. Becoming part of a dynamic, international environment where collaboration and innovation drive success.
Key Responsibilities
If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Kevin Ng by applying directly to email kng@captarpartners.com or reach out at +852 3901 8736.
We apologies that only shortlisted candidates will be contacted.
Oue client is a global organization with a strong presence across multiple regions, dedicated to delivering high‑quality products and services to our customers. Our team values operational excellence, customer satisfaction, and continuous improvement in supply chain and logistics processes. Becoming part of a dynamic, international environment where collaboration and innovation drive success.
Key Responsibilities
- Process and manage customer orders, ensuring accurate and timely delivery
- Coordinate with warehouse teams and freight partners to execute shipments smoothly
- Oversee weekly resupply operations to maintain customer stock levels
- Serve as the primary point of contact for logistics inquiries, fostering strong customer relationships
- Collaborate with Sales and Customer Support teams to align on order fulfillment and service standards
- Provide shipment updates, notifications, and reports to customers and internal stakeholders
- Participate in customer meetings to present service updates and availability
- Prepare daily reports on inventory, stock levels, and adjustments
- Support management in overseeing logistics service providers to ensure cost efficiency and service quality
- Assist with after‑hours logistics support when required
- 2–3 years of experience in customer service or logistics operations
- Hands‑on experience with ERP systems (SAP, Oracle, or similar) preferred
- Background in multinational companies with roles such as Logistics Coordinator, Order Assistant, or Order Administrator
- Strong communication skills in English; proficiency in additional languages is an advantage
- Proficiency in MS Office (Excel, Word, Outlook) with strong reporting and documentation skills
- Detail‑oriented with excellent organizational and time‑management abilities
- Ability to work independently while collaborating effectively across departments
- Problem‑solving mindset with the ability to manage unexpected logistics challenges
- Customer‑focused attitude with proven ability to build and maintain strong relationships
- Flexibility to support occasional after‑hours or urgent logistics requirements
- Knowledge of international shipping practices and compliance standards is a plus
If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Kevin Ng by applying directly to email kng@captarpartners.com or reach out at +852 3901 8736.
We apologies that only shortlisted candidates will be contacted.
