Policy Administration Manager, Life Insurance

Posted 02 July 2024
Salary HKD520000 - HKD630000 per annum
LocationHong Kong
Job type Permanent
Discipline Insurance & Insuretech
ContactAbbie Cheng

Job description

Job Summary
My client is a major insurance company with strong presence in Hong Kong and is currently looking for an experienced Manager, Policy Administration. A driven individual with a passion in people and project management, we encourage you to apply for this exciting opportunity.

  • Monitor daily team operations including quality control checks, productivity targets, and service level agreements
  • Drive system enhancements to improve policy service quality and efficiency, and assist with user requirement preparation and document review
  • Supervise team and update standard operating procedures for training purposes
  • Collaborate with other departments to ensure seamless delivery of customer service and continuous process improvement


  • Bachelor's degree in business, finance, or related field
  • 5+ years of experience in Insurance policy administration
  • Strong communication and interpersonal skills
  • Knowledge of insurance products, policy administration guidelines, and regulatory requirements
  • Proficient in Microsoft Office, particularly Excel and PowerPoint

To apply online, please click on the link. Alternatively, for a confidential discussion please contact Abbie Cheng or send your resume to acheng@captarpartners.com. All information collected will be kept in strict confidence and will be used for recruitment purposes only.