Job description
My client is a well-established insurance company in Hong Kong. They are looking for a Policy Administration Manager to lead policy servicing operations for life insurance products.
Responsibilities
Responsibilities
- As a team manager to manage daily policy administration and servicing for life insurance.
- Ensure all policy processes are accurate, compliant, and completed on time.
- Lead, coach, and monitor the policy administration team.
- Handle policy changes, adjustments, and fund administration support.
- Work closely with internal teams to resolve enquiries and operational issues
- To drive process improvement, automation, reporting, and risk control.
- Degree holder or above.
- Around 10 years of solid experience in policy administration or policy servicing in life insurance.
- Proven managerial experience with team leadership responsibility.
- Strong knowledge of life insurance products, saving products and ILAS products.
- Good understanding of operations, compliance, control, and workflow improvement.
- Strong communication, stakeholder management, and problem-solving skills.
