Job description

Our client, a reputable law firm, is seeking a professional Receptionist to join on a 6-month contract. This role is key to ensuring smooth front-office operations, excellent client service, and maintaining a secure and welcoming environment.

Key Responsibilities

Manage front desk operations, including greeting clients and visitors in a professional manner.
Handle incoming calls, emails, and correspondence efficiently.
Coordinate meeting room bookings and assist with scheduling.
Provide administrative support to lawyers and staff as required
Maintain a tidy and welcoming reception area
Assist with courier, mail, and office supplies management
Greet, log, and assist visitors; arrange building access and escort guests when needed.
Keep reception desk, lobby, and conference rooms neat, tidy, and ready for use.
Manage conference room bookings and logistics (EMS, Zoom, AV setup).
Coordinate visiting offices and provide support for meetings/events, including catering and logistics.
Ensure security at reception and office entrances; track and manage access cards/badges.
Handle mail, courier, and package services; log and distribute deliveries.
Provide administrative support (time entry, CRM updates, expense reports, subscriptions).
Liaise with property management for facility maintenance requests.
Assist clients and attorneys with restaurant reservations and transportation needs.
Deliver excellent customer service and resolve reception or conference-related issues promptly.
Perform other administrative and office support duties as assigned.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related disciplines.
At least 3 years of relevant reception experience is preferred.
Fluency in spoken English and Chinese including Putonghua.
Prior experience in a law firm reception role preferred.
Background in customer service, receptionist, or concierge roles also considered.
Strong communication and interpersonal skills.
Professional appearance and client-focused demeanor.
Ability to multitask and work under pressure in a fast-paced environment.
We apologies that only shortlisted candidates will be contacted.
Immediate availability to start is highly preferred.

Call to Action:
Interested candidates are encouraged to apply immediately, as the role requires ASAP onboarding.

For a confidential conversation, you may reach out directly to Helen Fong at hfong@captarpartners.com. Kindly note that only shortlisted applicants will be contacted.