Job description
Head of Product Design – Centralized Exchange (CEX) For a Leading Global Crypto Exchange
About the Opportunity We are partnering with a leading global crypto exchange to help them hire a Head of Product Design – CEX to own and elevate the entire user experience of their centralized trading platform.
In this role, you will define and drive the design vision and strategy for their core exchange products across spot, margin, derivatives, fiat/crypto on‑ and off‑ramps, wallets, liquidity features, and advanced trader tools. You’ll combine strong product thinking with deep user‑centered design expertise to transform complex trading workflows into simple, intuitive, and high‑performing experiences.
You will lead a global product design team and work closely with the Global Head of Design, Product, Engineering, Growth, Analytics, and regional business stakeholders. Your mission is to translate ambitious business goals into measurable design outcomes and ensure the exchange delivers a seamless, engaging experience for both retail and professional traders.
Key Responsibilities Design Strategy & Vision
Additional Information We regret that only shortlisted candidates will be contacted.
📩 Interested?
If you’re inspired by the challenge of building a world-class crypto brand with global influence, we’d love to hear from you.
Please connect or send your profile directly to jchan@captarpartners.com for a confidential discussion.
About the Opportunity We are partnering with a leading global crypto exchange to help them hire a Head of Product Design – CEX to own and elevate the entire user experience of their centralized trading platform.
In this role, you will define and drive the design vision and strategy for their core exchange products across spot, margin, derivatives, fiat/crypto on‑ and off‑ramps, wallets, liquidity features, and advanced trader tools. You’ll combine strong product thinking with deep user‑centered design expertise to transform complex trading workflows into simple, intuitive, and high‑performing experiences.
You will lead a global product design team and work closely with the Global Head of Design, Product, Engineering, Growth, Analytics, and regional business stakeholders. Your mission is to translate ambitious business goals into measurable design outcomes and ensure the exchange delivers a seamless, engaging experience for both retail and professional traders.
Key Responsibilities Design Strategy & Vision
- Own the design strategy and experience across web and mobile for:
- Trading workflows (spot, margin, derivatives, etc.)
- Fiat/crypto on‑ and off‑ramping
- Wallet and portfolio management
- Liquidity and market features
- Advanced tools for power and professional traders
- Define clear design principles and a long‑term UX vision that guide decision‑making across product lines.
- Translate company and product strategy into an actionable design roadmap with clear success metrics.
- Build, lead, and scale a high‑performing global product design team (senior, mid, and junior designers).
- Define team structure, roles, and career paths; foster a strong, cohesive design culture across regions and time zones.
- Hire, mentor, and retain top design talent; provide coaching, feedback, and growth opportunities.
- Set and uphold a high bar for UX, interaction, and visual quality across all touchpoints.
- Create and maintain design systems, pattern libraries, and frameworks that:
- Enable rapid experimentation and iteration
- Ensure consistency across platforms and markets
- Improve collaboration and efficiency with Product and Engineering
- Implement scalable end‑to‑end design processes—from discovery and user research through prototyping, design, handoff, and post‑launch iteration.
- Champion a test–learn–iterate approach anchored in data, user insight, and experimentation.
- Own the end‑to‑end user journey across key flows, such as:
- Onboarding, KYC, funding, and first trade
- Day‑to‑day trading, portfolio management, and risk management
- Advanced trading experiences for high‑frequency and professional users
- Translate complex financial and trading concepts into accessible, intuitive flows for both new and experienced users.
- Collaborate closely with Product, Engineering, Data, Legal, Compliance, and regional teams to:
- Balance user needs, technical constraints, and regulatory requirements
- Localize experiences for different markets while maintaining a strong core product experience
- Use qualitative research and quantitative analytics to identify opportunities, validate solutions, and continuously improve conversion, engagement, and retention.
- Represent design at leadership and executive forums.
- Present design strategy, direction, and key initiatives; build alignment among cross‑functional stakeholders.
- Influence product roadmaps and business decisions by clearly articulating user impact, product risks, and business value.
- Provide thought leadership in product design, helping the exchange stay at the forefront of UX and innovation in crypto and financial trading.
- 10+ years of experience in product design or UX, with significant time in design leadership and people management.
- Proven track record of building, scaling, and leading design teams in fast‑paced, high‑growth environments.
- Extensive experience designing financial or trading products (crypto, equities, FX, derivatives, brokerage, or fintech platforms).
- Experience working with complex, data‑heavy products and multi‑platform ecosystems (web and mobile apps).
- Deep expertise in human‑centered design, UX best practices, and modern product design methodologies.
- Demonstrated ability to simplify complex financial and trading workflows into intuitive, user‑friendly experiences.
- Multi‑disciplinary leadership skills—strong in product thinking, systems thinking, interaction design, and visual design.
- Comfortable operating both strategically and hands‑on, able to dive deep into design details when necessary.
- Strong collaboration with Product Managers, Engineers, Data, Legal, and Compliance to deliver end‑to‑end solutions.
- Excellent communication, storytelling, and presentation skills; able to advocate for design and influence senior stakeholders.
- “Roll up your sleeves” mentality—proactive, resourceful, and comfortable with ambiguity and change.
- Passionate about crypto, trading, and financial innovation, with curiosity to stay ahead of industry and UX trends.
- Data‑informed and experiment‑driven; focused on impact, not just output.
- Committed to building an inclusive, diverse, and high‑trust design culture.
- Bachelor’s degree in Product Design, Interaction Design, HCI, Web Design, or a related field, or equivalent practical experience.
- Join a top‑tier global crypto exchange with significant scale and strong brand recognition.
- Lead a strategic, high‑impact design function with direct visibility and influence at the executive level.
- Work on complex, cutting‑edge crypto and trading products used by millions of users globally.
- Competitive compensation package, with potential token/equity upside and strong career growth opportunities.
Additional Information We regret that only shortlisted candidates will be contacted.
📩 Interested?
If you’re inspired by the challenge of building a world-class crypto brand with global influence, we’d love to hear from you.
Please connect or send your profile directly to jchan@captarpartners.com for a confidential discussion.
