NEW - Assistant General Manager

My client is a leading Supply Chain Management company. To cope with their business expansion, they are looking for a Assistant General Manager who will play a pivotal role in overseeing the day-to-day operations and strategic growth of our Hong Kong branch.
Reporting to the General Manager, you will collaborate closely with the leadership team to drive profitability, enhance customer satisfaction, and position the branch for long-term success.

Benefits:

1. 13-month basic salary + discretionary bonus
2. Flexible working hours
3. Medical coverage
4. Convenient working location 

Responsibility

• Establish business objectives, strategies, and plans to grow profitability and meet management's expectations. Align the department with the company's short-term and long-term business visions and goals.
• Increase sales volume and revenue to meet or exceed targets.
• Cultivate a positive corporate culture and values by developing internal communications to drive organizational excellence.
• Act as a collaborative partner with all internal and external, regional, and global business and support units.
• Provide training, coaching, guidance, motivation, and leadership to staff to achieve the best results for the company.
• Oversee profit and loss responsibilities related to operations, finance, and administration.
• Build and enhance relationships with customers to maximize customer satisfaction and profitability.
• Conduct monthly and quarterly business reviews with stakeholders, reporting on key metrics and performance.
• Maximize productivity and resource utilization.
• Plan, lead, manage, and monitor resources on a day-to-day basis.
• Ensure compliance with all corporate policies and guidelines.
• Analyze the market, identify new business opportunities based on available information.
• Handle escalated customer complaints from supervisors.

Requirements:

• Bachelor’s degree in logistics management, supply chain management, business administration or related discipline.
• Minimum 10 years of relevant working experience in freight forwarding, shipping or logistics industry in leadership role
• Results-driven with a strong action-oriented mindset and a track record of driving department development
• Adept at managing cross-functional interfaces between sales and operations, and the ability to multitask various functions simultaneously
• Exhibits initiative, creative thinking, problem-solving, and conflict resolution abilities
• Knowledge of Cargowise software is preferred
• Mature, independent, proactive, and able to thrive under pressure

If you are a dynamic, results-oriented individual with a passion for the freight forwarding industry, we invite you to apply for this exciting opportunity.