Job description
Job Summary:
My client is a well-established financial institution in Hong Kong, who is looking for an experienced Client Servicing AVP to join their team and cope with their business expansion.
As a Client Servicing AVP, the successful candidate will be responsible for maintaining good relationships with our clients and offer thorough knowledge for clients. The candidate should have strong funds/MPF product knowledge with good presentation and language skills, and at least 8 years of experience in the pension fund/retirement scheme industry.
Responsibilities:
My client is a well-established financial institution in Hong Kong, who is looking for an experienced Client Servicing AVP to join their team and cope with their business expansion.
As a Client Servicing AVP, the successful candidate will be responsible for maintaining good relationships with our clients and offer thorough knowledge for clients. The candidate should have strong funds/MPF product knowledge with good presentation and language skills, and at least 8 years of experience in the pension fund/retirement scheme industry.
Responsibilities:
- Establish and maintain strong relationships with company’s corporate clients, ensuring they receive excellent customer service and support.
- Provide clients with in-depth information about company’s pension products and services and answer any questions or concerns they may have.
- Work closely with our sales team to promote our products and services to new and existing clients.
- Act as a point of contact for clients, managing any issues or concerns that may arise.
- Conduct presentations and pitching to clients as needed.
- Maintain accurate and up-to-date records of all client interactions and transactions.
- Keep up-to-date with industry trends and changes to ensure our products and services remain competitive.
- Collaborate with internal teams to ensure the smooth delivery of products and services.
- Perform other duties as assigned.
- Bachelor's degree in business, marketing, or related field.
- At least 8 years of experience in the pension fund/retirement scheme industry, with strong relevant product knowledge.
- Excellent presentation and language skills, with the ability to communicate effectively with clients in both English and Chinese.
- Strong customer service skills, with the ability to build and maintain strong relationships with clients.
- Demonstrated ability to work independently as well as part of a team.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Candidates with more experience would be considered as Vice President
