Job description
Job Summary
Our client, a leading insurance company with a strong presence in Hong Kong, is seeking an experienced Manager for Policy Administration. If you are a motivated individual with a passion for people and project management, we invite you to apply for this exciting opportunity.
Responsibilities
Qualifications
To apply online, please click on the link. Alternatively, for a confidential discussion, contact Abbie Cheng or send your resume to acheng@captarpartners.com. All information collected will be kept strictly confidential and used for recruitment purposes only.
Our client, a leading insurance company with a strong presence in Hong Kong, is seeking an experienced Manager for Policy Administration. If you are a motivated individual with a passion for people and project management, we invite you to apply for this exciting opportunity.
Responsibilities
- Oversee daily team operations, including quality control checks, productivity targets, and adherence to service level agreements.
- Lead system enhancement initiatives to improve policy service quality and efficiency; assist in the preparation of user requirements and document review.
- Supervise the team and update standard operating procedures to support training and development.
- Collaborate with cross-functional teams to ensure seamless customer service delivery and continuous process improvement.
Qualifications
- Bachelor’s degree in business, finance, or a related field.
- 5+ years of experience in insurance policy administration.
- Excellent communication and interpersonal skills.
- Strong knowledge of insurance products, policy administration guidelines, and regulatory requirements.
To apply online, please click on the link. Alternatively, for a confidential discussion, contact Abbie Cheng or send your resume to acheng@captarpartners.com. All information collected will be kept strictly confidential and used for recruitment purposes only.
