Channel Support Manager (MCV Market) – Insurance

Posted 09 September 2025
Salary HKD40000 - HKD55000 per month
LocationHong Kong
Job type Permanent
Discipline Insurance & Insuretech
ReferenceBH-2575

Job description

Our client, a leading insurer, is seeking a Channel Support Manager to assist in delivering marketing and engagement initiatives for the HNW customers. This role supports strategic activities and works closely with internal departments and the distribution team to enhance client experience and drive business success.

Key Responsibilities
  • Support the business leader in implementing the execution of marketing and engagement programs tailored to HNW MCV clients
  • Assist in organizing client-facing events and activities with channel partners, such as brokers and agents
  • Collaborate closely with internal teams (e.g., marketing, product, training, business development) and distribution partners to implement strategic initiatives, ensure consistent messaging, and enhance overall client experience
  • Track KPIs and performance metrics to evaluate initiative effectiveness
  • Analyze client feedback and market insights to support continuous improvement
  • Coordinate with social media influencers to amplify brand messaging

Requirements
  • Minimum 6 years of experience in the Hong Kong insurance industry, preferably in a distribution channel such as the agency channel or the brokerage channel.
  • Good understanding of HNW client needs and the insurance market landscape
  • Capable of supporting marketing or client engagement initiatives
  • Strong ownership and strong
  • Fluent in English and Mandarin, and Cantonese

Interested parties, please apply directly for the application process. For a confidential discussion on this role or to explore more opportunities in the market, please contact Alvin Tang at +852 3901 8730 or via atang@captarpartners.com to schedule a meeting.