Job description
Highlights of the Role
Our client is a leading international organization embarking on a strategic transformation of its people infrastructure. They are creating a more seamless, data-driven, and digital HR experience for employees worldwide—and seeking a senior HR leader to translate that ambition into reality.
This pivotal role sits at the intersection of HR service delivery excellence and digital innovation. Reporting directly to the CHRO, you will architect a future-ready HR operations model—combining global process consistency, cutting-edge technology, and a truly employee-centric service culture. It’s a highly visible position suited to a pragmatic change leader with both strategic perspective and hands-on delivery acumen.
Job Responsibilities
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cwong@captarpartners.com
Still considering? Contact Cynthia Wong on +852 3901 8748 for confidential discussion about it, we are always happy to help.
- Lead the global transformation of HR operations and digital enablement
- Oversee the establishment of a new global HR Shared Service Center
- Act as a project lead of the implementation of new HRIS platform
- Drive process harmonization, automation, and data excellence
- Permanent opportunity
Our client is a leading international organization embarking on a strategic transformation of its people infrastructure. They are creating a more seamless, data-driven, and digital HR experience for employees worldwide—and seeking a senior HR leader to translate that ambition into reality.
This pivotal role sits at the intersection of HR service delivery excellence and digital innovation. Reporting directly to the CHRO, you will architect a future-ready HR operations model—combining global process consistency, cutting-edge technology, and a truly employee-centric service culture. It’s a highly visible position suited to a pragmatic change leader with both strategic perspective and hands-on delivery acumen.
Job Responsibilities
- Build and lead a global HR Shared Service Center, ensuring best-in-class service delivery across markets
- Design and deploy standardized, automated the whole employee cycle in alignment with global governance standards
- Define and implement an HR technology roadmap, including the selection and rollout of a global HRIS
- Partner with HR and business leaders to drive adoption and maximize digital capability utilization
- Establish governance frameworks covering HR data integrity, GDPR compliance, and system security
- Lead change management, communication, and training initiatives to embed new ways of working
- Monitor operational performance, service KPIs, and employee experience metrics to identify continuous improvements
- Demonstrated experience building and scaling HR Shared Service Centers in complex, global environments
- Experienced across multiple HR functions such as Total Rewards/ TA/ C&B will be a plus
- Successful track record leading full-cycle global HRIS implementations (Workday/ SAP SuccessFactor/ Oracle/ HCM etc.)
- Deep knowledge of process re-engineering, automation, and self-service enablement
- Strong stakeholder management skills, with the gravitas to engage senior leaders and project sponsors
- Strategic yet detail-oriented mindset, capable of balancing transformation leadership with operational discipline
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cwong@captarpartners.com
Still considering? Contact Cynthia Wong on +852 3901 8748 for confidential discussion about it, we are always happy to help.
