Training and Development Senior Manager (Luxury Retailer)

Posted 16 May 2024
Salary HKD90000 per month
LocationHong Kong
Job type Permanent
Discipline Human Resources & Business Support
ContactAria Mak

Job description

Training and Development Senior Manager (Luxury Retailer)

Highlight of the role:
  • Design and implement training programs
  • Collaborate with stakeholders
  • Comprehensive Medical Coverage
  • Generous Bonus scheme
  • 5 days work week
  • Annual Leave
  • Permanent job opportunity
  • HK Island working location

About the Role:
Our client is a luxury department store headquarters that is currently seeking an experienced and strategic Training and Development Senior Manager to join their corporate team. In this role, you will be responsible for designing, implementing, and overseeing all training and development initiatives for our retail store associates, managers, and corporate staff across our growing luxury brand.

Key Responsibilities:
  • Assess training needs across the organization and develop comprehensive training plans and curricula to address skill gaps
  • Create engaging, best-in-class training programs and content that align with our luxury brand ethos and customer service standards
  • Implement and manage the delivery of training programs through online learning platforms, in-person workshops, and on-the-job coaching
  • Partner with department heads to customize training for specific roles and business units
  • Measure the impact and effectiveness of training initiatives and continuously optimize programs
  • Lead and develop a high-performing training and development team
  • Collaborate cross-functionally with HR, merchandising, and operations to drive a culture of continuous learning
  • Stay abreast of industry trends and best practices in retail learning and development

  • Bachelor's degree in Human Resources, Organizational Development or a related field
  • 10+ years of experience in training, talent development or learning management, preferably within a luxury retail environment
  • Demonstrated expertise in designing and delivering highly engaging and impactful training programs
  • Excellent communication, facilitation, and presentation skills
  • Strong analytical and problem-solving abilities to measure training effectiveness
  • Experience leading and developing a team of training professionals
  • Proven track record of successfully implementing innovative training solutions
  • Passion for luxury retail and a commitment to exceptional customer service

To apply:
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to
Still considering? Contact Aria Mak on +852 3901 8747 for confidential discussion about it, we are always happy to help.