Manager, Business Process & Solutions (Insurance)

The right calibre will play a key role in strengthening the insurance L&H operations by managing incident workflows, enhancing end‑to‑end processes, and supporting system solutions that drive operational efficiency. This position acts as a critical bridge between claims teams, technology partners, and vendors to ensure timely issue resolution, workflow optimisation, and continuous improvement. The role is essential in enabling a stable, efficient, and customer‑centric environment.