Job description
Our client is a leading financial services firm at the forefront of FinTech innovation. They are seeking a detail-oriented and proactive Technical Business Analyst to support the delivery and ongoing operations of their FinTech platform, ensuring robust governance, operational efficiency, and regulatory compliance.
Key Responsibilities
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested in the role.
Key Responsibilities
- Partner with business and technical stakeholders to design and deliver comprehensive FinTech solutions that support strategic goals and meet regulatory standards.
- Convert business requirements into clear functional and technical documentation to enable effective solution development.
- Produce regular performance dashboards and management reports to support internal decision-making and platform oversight.
- Develop and update standard operating procedures and user manuals to ensure consistent and compliant system operations.
- Act as a liaison between business units, IT teams, and external vendors to address technical challenges and optimize platform performance.
- Contribute to solution enhancement cycles by aligning technical updates with evolving business demands and compliance needs.
- Create visual documentation such as process maps, wireframes, and integration flowcharts to facilitate clear communication and implementation.
- Support issue resolution through cross-team collaboration, addressing both business process gaps and system-level concerns.
- Track and report on platform stability, proactively coordinating remediation efforts with IT and service providers.
- Bachelor’s degree in Business, Information Systems, or related field.
- 3+ years of experience in a Business Analyst or Technical BA role, preferably within FinTech or financial services.
- Strong understanding of risk management, security protocols, and audit processes.
- Experience in platform operations, including reporting, budgeting, and vendor coordination.
- Excellent communication and stakeholder management skills.
- Familiarity with Agile methodologies, project documentation, and business process mapping.
- Knowledge of regulatory standards in financial services is a plus.
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested in the role.
