Project Management Officer - Insurance

As PMO Manager, you will play a pivotal role in driving project governance and delivery excellence across the insurance operations. You’ll oversee a diverse portfolio of initiatives and work closely with cross-functional teams to ensure projects are well-planned, efficiently executed, and aligned with business priorities. From managing timelines and budgets to improving reporting and governance, your role will be central to delivering value across the insurance programs.

Responsibilities:

• Establish and maintain PMO governance, tools, and reporting standards.
• Oversee project portfolio across core insurance functions (e.g., policy admin, claims, compliance)
• Support project managers with planning, budgeting, and resource coordination
• Monitor project performance, risks, and dependencies across business and IT teams
• Facilitate executive reporting and stakeholder communication
• Drive continuous improvement in delivery processes and operational efficiency
• Ensure compliance with insurance regulations and internal controls
• Lead post-implementation reviews and lessons learned sessions

Qualifications:

• Bachelor's degree in Business, IT, or related disciplines required; advanced degrees preferred.
• Minimum 5 years of experience as a PMO / business transformation lead.
• Strong organizational, analytical, planning, and communication skills are essential.
• Proven expertise in financial controls, cost management, and commercial oversight.
• Strong leadership skills with the ability to influence senior stakeholders and cross-functional teams.
• Demonstrated success driving governance frameworks and operational excellence.
• Expertise in programme management tools (e.g., JIRA, MS Project, Power BI, Excel).
• Working knowledge of traditional (Waterfall) and Agile project management methodologies.
• Exceptional analytical and problem-solving capabilities.
• Experience within financial services, ideally securities services or asset services, highly desirable.
• Excellent communication and stakeholder engagement skills, including client interfacing.
• Professional certifications in PMP or Six Sigma preferred
• Good command in Cantonese , Mandarin and English.

We apologies that only shortlisted candidates will be contacted.
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested in the role.